Desktop Platform

00:00:00PM

NEW YORK

00:00:00PM

Tokyo

00:00:00PM

London

00:00:00PM

FAQs

How do I open an account with MX Solution?

It is easy and secure to open an account with MX Solution. To sign up, fill out your details on our Registration Page.

Those who prefer to register by phone can contact one of our account managers to open an account.

At MX Solution, you can feel secure that your privacy and personal information is safe. Please visit our Safety of Funds page for information about our web security.

Which accounts can I choose from?

At MX Solution, we understand the needs of different traders. You can choose from our 4 account types: Mini, Standard, Gold, VIP and Islamic. Whatever your account type, at MX Solution you get a personal and professional service, access to our 24/7 online support and educational services, Desktop Platform trading platform, with unlimited charts and technical indicators, automated trading and mobile trading software. As you increase your deposit, you receive more services.

Mini forex trading accounts are for new traders who want less risk. Standard accounts are for experienced traders and Gold accounts are for those who can trade large volumes. VIP account holders get more analysis and proactive trading guidance from our experts.

Is the demo account different from the real account?

The demo account enables you to feel the real MX Solution trading experience. In this way it is the same as a real account. However, you trade with virtual money in the demo account. Price feeds are live on both accounts.

Can I trade when the market is closed?

No, you cannot trade when the market is closed. You can only trade (open positions, close positions, place and modify orders) when the market is open.

Is MX Solution a market maker?

At MX Solution, we are not a market maker. We are a broker with no dealing desk. Full Straight-through Processing (STP) technology means the foreign exchange trading process and payment transactions can be done electronically and anonymously. Our STP brokers offer clients direct access to the interbank liquidity and route their orders to the largest liquidity providers.

STP execution means we earn from commissions (not client losses). We benefit from clients who win, because their trading activity increases as do our commissions.

How do I trade MX Solution products?

MX Solution products can be traded through our trading platform. In addition to live trading, MX Solution provides a wide array of trading information: charts, analysis, real-time quotes, and more.

What trading platforms do you offer?

We offer 3 different trading platforms: Desktop Platform, Mobile Trader and Web Trader.

Our multiple platforms fit different lifestyles: Some investors keep the Desktop Platform platform on their personal computer, the MX Solution mobile device on their smartphone, and the web-based program away from home or at the office.

What mobile operating systems are supported?

For Desktop Platform:

  • iPhone
  • Google Android
  • Windows Mobile

How do I deposit money into my MX Solution account?

MX Solution offers you various ways to fund your account, through all payment methods: credit cards, wire transfers, cashu, moneynet and neteller.

Credit Cards

Credit cards are considered the easiest and fastest method for funding payments. They give customers easy access to funding without needing to tap into emergency financial stores. Simply input your credit card information into our secure system, specify the amount of funding you want to add and then start trading.

With credit cards it is easy to withdraw funds. Funds are placed back on the card with any overages going into the client's account. Clients simply need to make copies of the front and back of the cards, and send them to MX Solution to ensure identity.

Wire Transfer

Funds can also be deposited via wire transfer - between the trader’s financial institution and MX Solution. In order to execute the wire transfer, investors should contact their financial institution with the relevant information.

You can trade with unlimited amounts of money with wire transfers, which is not the case with credit cards. However, wire transfers can take up to 2 days (although most take 24 hours). When requested, withdrawals are placed back into this account.

How do I withdraw funds from my account?

Clients at MX Solution can feel secure in the knowledge that they can withdraw their funds at any time. Withdrawing funds from your MX Solution account is a simple and secure process.

  • If you would like to withdraw funds please fill in the withdrawal form below and send it to your account manager
  • Once your application is received, funds are returned to the account from which the deposit was originally made. Funds are sent within 3 working days either as a bank transfer, to the investor's credit card or to the credit card MX Solution has sent. Any withdrawal amounts over the maximum allowed on the credit card will be placed in the investor's bank account.

The company requires all withdrawal requests to include picture ID and address verification. In some instances, further identification may be required. All personal information provided to the company is completely secure.

CLICK HERE FOR WITHDRAWAL FORM

What products can I trade?

MX Solution offers a wide array of trading options. These include currency pairs, CFDs, commodities, and indices.

What is the minimum deposit for an account with MX Solution?

Each account has its own minimum deposit requirements. View our Accounts page or contact customer support if you would more information about each account.

I have a trading query. Who should I contact?

You can contact our customer support for any queries that you might have. Our customer support is available 24/5. You can also contact your dedicated account manager. Click here for various methods of contacting us.

LinkLinkLink